Questions · Straight answers

Remapping and DPF questions

These are the questions we are asked most often. Each answer is honest about what depends on your vehicle, and none of them promise figures we cannot measure.

If your question is not here, send it by WhatsApp with your registration.

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Remapping questions

DPF and diesel fault questions

What to send us before booking a question

The quickest way to get useful advice is to send the registration and a short description by WhatsApp or through the quote form. Support and suitability vary by engine, gearbox, control unit and software version, so a registration lets us check the right information instead of guessing. Any estimate given remotely is provisional until the vehicle has been seen and the required checks are complete.

  • 01Vehicle registration and approximate mileage
  • 02Make, model and engine size, if known
  • 03Any warning lights, messages, symptoms or fault codes
  • 04Existing remaps, tuning boxes or hardware modifications
  • 05How the vehicle is used — commuting, towing, short trips or heavy loads
  • 06Whether the vehicle is currently in limp mode or will not start

Visiting the workshop for advice in person

All work is carried out at our single workshop at Unit 2, Lancaster Works, Kingsbridge Road, Manchester M9 5SP. We do not run a mobile remapping service and we have no other branches, so every advice in person enquiry is booked into the same Manchester workshop. Visits are by arrangement: please call or WhatsApp before travelling so we can confirm the vehicle, the time and what the visit will involve.

Access is through the black gate. Call when you arrive so we can let you in, then keep left towards the rear of the site. We are open Monday to Friday 8am–6pm and Saturday 8am–1pm, and closed on Sunday. If the vehicle is in limp mode, showing a serious warning or will not start, tell us before setting off so we can talk about whether it is sensible to drive it or whether transport should be arranged.

Frequently asked questions

Can I ask a question before booking?

Yes. Send it by WhatsApp or call the workshop.

Do you give advice over the phone?

We can give general guidance; specific advice usually needs the registration and sometimes an inspection.

Where can I read more detail?

Our blog guides cover DPF regeneration, Stage 1 vs Stage 2, TCU remapping, the law and pre-remap checks.

Do you charge for a quick question?

No — ask away. Diagnostic work is quoted before it is carried out.

Related services and guides

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